Pros: Very professional and helpful.
Cons: I have to wear glasses.
I had a very positive experience. Dr. Viola, in addition to being very professional, made my exam interesting, informative, and really quite pleasant. (I never imagined I’d make a statement like that about an eye exam.)
Cindy, the person that took care of my order, insurance submission, etc, was also very professional, exceedingly helpful, and great to work with. I’m a fairly demanding consumer and generally have very specific requirements. I wear suits during the day and blue jeans at night so I need glasses that are stylish with any manner of dress. I work on a laptop from 8-12 hours per day so I need anti-glare and other treatments. I don’t want to carry sunglasses separately so “transition lenses” are important to me. I generally find wearing glasses uncomfortable so light-weight frames are essential. I know I took up a lot of Cindy’s time, but I never felt rushed or like she had anything to do that was more important than making sure that I left the office with the perfect glasses. Really first rate customer service!
– Tom R.
I have been going to Walter Eye Clinic for 35 years!! They are awesome!! The service is excellent, the staff are very kind and helpful! All the Doctors take their time during an exam and make you feel at ease. They have up to date frames for reading and sunglasses. I highly recommend them!
– Kathleen S.
I bought my 9 year old here for an exam and the staff was extremely peasant and helpful. There was a problem with my insurance and Amanda went above and beyond to get it straightened out. Great selection of eye glasses also, super cute and trendy!!
I will be making appointments for myself and the rest of the family for sure!
– Val A.
Always a great experience! Everyone is friendly & helpful & I don’t ever have to wait for long. Very happy
– Michelle W.
Amanda was very helpful and friendly. Everyone in the office is wonderful. Dr. Keiffer was very nice and took time to explain everything.
– Aaron S.
I refer all of my friends and family here. It’s a great place for families with children. It reminds me of the family owned prescribe I used to go to as a child and more friendly than going to a retail store.
– Sajani P.
Everything was absolutely great and I highly recommend! Dr. Kieffer, Amanda, Crystal & Monica were very accommodating and energetic. Thank you!!!
– Kyle H.